Emergency, Crisis, Evaluation & Treatment Services

Mental Health Emergencies / Crisis (Adult)

Call 9-1-1 if it appears an individual is an imminent threat to themselves and/or others.

Centralized Assessment Team (CAT) – Services ALL areas of Orange County

Phone Number: Toll Free: (866) 830-6011 or Call: (714) 517-6353

Location: 2035 East Ball Road #200, Anaheim, CA 92805


Description: The Centralized Assessment Team (CAT) program provides remote emergency psychiatric evaluation services all Orange County cities in conjunction with law enforcement professionals. The program serves any adult experiencing an emergency psychiatric situation who may also need psychiatric hospitalization. The CAT team consists of Licensed Clinical Social Workers; Marriage & Family Therapists; and Behavioral Health Specialists. The team can also provide important information to family members for relevant community support services.

Other: Languages: Spanish, Vietnamese, Korean and Farsi languages available. Hours: 24 hours a day, 7 days a week, 365-days a year; Additional Link: click here

Crisis Prevention Hotline (Suicide Prevention)

Serving: All Orange County residents

Facility: County Contracted–Didi Hirsch Mental Health Services

Program Administration Address: 4760 S. Sepulveda Blvd., Culver City, CA 90230

Phone: (877) 7-CRISIS or (877) 727-4747

Web Address: CLICK HERE


Description: Crisis Prevention Hotline provides toll-free, 24-hour, immediate, confidential, culturally and linguistically appropriate, over-the-phone suicide prevention services to anyone, who is in crisis or experiencing suicidal thoughts.

Other: Language(s): English, Spanish, Vietnamese, Farsi and other language; Hours of Operation: 24 hours/day, 7 days/week, 365 days/year

Evaluation and Treatment Services (ETS)

Serving: Adults, Outpatient

Facility: County Operated

Address: 1030 W. Warner, Santa Ana, CA 92707

Phone: (714) 834-6900 Fax: (714) 850-1066

Web Address: CLICK HERE

Description: Evaluation and Treatment Services (ETS) provides emergency psychiatric evaluation and crisis stabilization to adults ages 18 and older on a 24-hour, 7-days per week basis. Crisis stabilization includes crisis intervention, medication administration, consultation with significant others and outpatient providers, and linkage and/or referral to follow-up care and community resources. ETS provides telephonic psychiatric consultation for community emergency rooms and other county operated and contracted program staff requesting access to ETS or inpatient psychiatric services in the community. The goal of this service is to refer clients to the most appropriate non-hospital setting when indicated, and to authorize admission to psychiatric inpatient units when the need for this level of care is present.

Language(s): English, Spanish, Vietnamese, Korean and Farsi

Hours of Operation: 24-hours a day, 7-days a week, 365-days a year

Providing Language(s): English and Spanish

Hours of Operation: 8 a.m.–7 p.m., Monday–Friday; Saturdays are available by appointment

NAMI Warmline (non-emergency)

Serving: All Orange County residents

Facility: County Contracted – NAMI Orange County

Address: 1633 East 4th Street, Suite 218, Santa Ana, CA 92705

Phone: (877) 910-WARM or (877) 910-9276

Web Address: www.namioc.org


Description: Provides telephone-based, non-crisis support for anyone struggling with mental health and/or substance use issues. The staff providing the services has been through a similar journey, either as a mental health or substance abuse services consumer or as a family member of an individual receiving these services. In addition, the Warmline provides outreach to increase community awareness of crisis and non-crisis services for safety concerns about mental health disorders and suicide.

Other: Available Mon. – Fri., 9 a.m. to 3 a.m., Sat. & Sun., 10 a.m. to 3 a.m., Live Chat available at www.namioc.org